The U.S. Small Business Administration, citing negative feedback to previously announced plans to reopen the Shuttered Venue Operators Grant (SVOG) application portal on Saturday, announced Friday night that it was rescheduling the reopening for today at noon EDT.
“We heard you and we are taking action,” the SBA said in an emailed statement. “It is our top priority to deliver on the promise and commitment to provide economic lifelines to you ASAP. Yet, we understand the challenges a weekend opening would bring and to ensure the greatest number of businesses can apply for these funds, we decided to reschedule.”
The Friday announcement came less than 24 hours after the SBA had announced the Saturday reopening. In a brief statement issued late Thursday night, the agency said it had completed rigorous testing on the portal, which was forced to shut down due to technical issues only hours after it opened on April 8. The SBA also provided updated documents and guidance Friday. The agency said that interested applicants should register for an account in advance through the portal.
In addition, the SBA released updated FAQ guidance related to the SVOG program. The FAQs are reorganized for clarity, and content that is new or substantially changed is marked with an asterisk. Among the new information included is a Question 31 in the Application section that provides a sample statement that applicants can use for their Certification of Need. Also, a clarification in Question 11 in the Revenue section indicates that the SBA will look to the entity’s calendar year 2019 earned revenues as the basis for determining the award amount.
The application portal for the SVOG program ran into technical difficulties almost immediately on April 8, with venue owners and other eligible businesses saying on social media that they could not upload supporting documents for their applications. The SBA then shut down the portal for repairs.
The SBA said last week that its vendors had fixed the root cause of the initial problems but that more in-depth risk analysis and stress tests identified other issues.
- Register in the portal in advance: svograntportal.sba.gov
- Use the checklist to make sure you have everything you need to complete your application: sba.gov/document/suppo
- Review the application guide: sba.gov/document/suppo